Our Journey Mapping Tool Packages
Select the subscription package that suits your needs
Standard
Create your tailored customer journey maps and share them across your organization
  • Unlimited Personas
  • Unlimited Journey Maps
  • Export Journey Maps
  • Email support
  • Online training
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Expert
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Create your tailored journey maps and manage your CX program from the CX assessment to the action plan
  • Everything in Standard +
  • Collaborative maps
  • CX Program Management
  • CX Assessment tool
  • Solution ideation
  • Action planner
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Enterprise
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Create your tailored journey maps, manage your CX program from the CX assessment to the action plan and feed your Cemantica platform with VoC data
  • Everything in Expert +
  • Persona AI builder
  • Sentiment analysis
  • Power BI package
  • VoC data integration
  • Account management
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Expert – The package includes Microsoft PowerApps licenses. A one-time installation fee may apply
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Enterprise – The package includes Microsoft PowerApps and Power BI licenses. Additional fees may apply based on the volume of contacts that will be integrated in the VoC platform. A one-time installation fee may apply
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