Resources

Grow your knowledge with our Customer Experience resources

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Cemantica Customer Experience (CX) resources

Our constantly updated Resources library will help you grow your Customer Experience knowledge.

Events

Forrester CX Summit EMEA 2025

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Methodology Guides

How to prioritize in Journey Management

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Events

CXPA USA CX Leaders Advance 2025

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Blog

Why you need to define your own Customer Experience Management Framework

Length: 5 minutes

Essential Customer Experience (CX) resources

How can you improve the service your brand provides to customers, stay customer centric and align each product to meet expectations?
Our team and partners constantly refresh resources based on our skills and experiences to help Customer Experience teams and business leaders to stay informed and be the brand your customers love. However much time you have or what format of information suits you, our digital and physical resources will support continuous learning.

Learn more about the Cemantica Journey Management platform with our CX brochures to download.
Watch CX videos of past CX events, webinars and interviews with CX experts and your peers to catch up on opinions and what others are doing in Customer Experience.
Take a few minutes from your day to read CX blogs from our team of experts and guest authors who share thoughts and news on the latest trends in Customer Experience.
Go deeper and download free CX white papers and CX guides to qualify and expand your methodology.
Keep up to date with our news and read CX press releases.

Cemantica Customer Experience (CX) training

Head to our Training area where you’ll find a rich CX Learning program of Lessons, Bootcamps and Masterclasses, designed to help guide you to take practical steps in upskilling to deliver great customer experiences.