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Map your customer journey and get on top of your CX program

Capture how your customers actually experience your brand versus how you think they do

Free Trial

What We Do?

We provide a stellar customer experience platform to help you build customer journey maps, personas, manage CX programs and integrate VoC data.

Your CX program in motion - we walk you through your journey maps, CX program and action plans

CX Consulting

Your CX strategy at your fingertips - we provide a Cemantica Platform to build your journey maps and manage your CX program

Mapping Tool

Your Customer Experience strategy comes to life
making it happen!

Build your customer journey map, drive your CX program, connect your VoC data on one single platform! This is real, this is powerful, this is Cemantica.

01

Create yourpersonas in our user-friendly Cemantica customer journey map

02

Anticipate the behavior of your customers highlight their pains and identify areas of opportunities

03

Build and navigate your CX program on the platform, set up a plan, timeline and prioritize action items

04

Integrate your VoC data to the platform and segment your customers per persona

Who are our strategic partners?

We have lined up, together with our partners, a great and complete Cemantica Value Proposition Check it out!

Cemantica: a Certified Customer Journey Platform

Cemantica is a certified Customer Centricity Tool, recognized by experts, professionals and educators!