better insights drive better experiences
Powerful Customer Journey Mapping Tool
Understand the customer experience and assess the customer’s flow of satisfaction and engagement at every touchpoint. Define personas to understand the needs and expectations of your customers through customizable templates.

Customizable Journey Maps

Unlimited Touchpoints

Export White Label Journey Maps

Customizable Persona Builder
Dynamics 365 Integration
Through the CRM link personas to real customer profiles and generate targeted campaigns to turn data into real-time actions. Easily analyze and compare customer and persona emotion through the different touch points and share insights simultaneously

Insights turned into Actions

Merge persona profiles to Contacts

Sentiment Analysis

Marketing Campaigns
POWER BI Analytics
CEMantica brings all your operational and experiential data onto one single interface, so you can easily act, collaborate and analyze your data. With this easy-to-use and flexible dashboard. you can locate discrepancies and areas of improvement per stages or per touchpoints. You can now feel safe to take backed-up, informed decisions - today.

Customizable Dashboards

Downloadable Reports

Informed decision

Real-time data analysis