Integrate Voice of Customer (VoC) data in journey maps to unlock their combined power Length: 10 minutes
26 Nov 24 CX Professional Masterclass This Masterclass is essential for CX Professionals as part of your training and development, to enhance your competencies and apply hands-on practical techniques. Find out more
28 Nov 24 CCXP Training Workshop One-day CCXP Exam Preparation Workshop that focuses on competency clarification, exam tips, techniques and a review of the exam application, including an access to the CCXP exam simulator. Find out more
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